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User’s Manual-CANVIO ADVANCEEN_2User’s ManualTable of ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Check the Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Installing the drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Connecting the drive to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Dismount and disconnect the drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Cleaning the drive case / enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Further Advise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6TOSHIBA Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
User’s Manual-CANVIO ADVANCEEN_3IntroductionThank you for choosing our TOSHIBA Canvio Advance Hard Drive.Please read this User’s Manual carefully, as it contains all relevant information for installation, usage and maintenance of the drive, as well as security and safety advice.In case it does not behave as expected, please refer to the “Frequently Asked Questions” section at the end of this manual.Check the ComponentsThis User’s Manual is also available for download: www.toshiba-storage.com/downloads/Please refer to “Instruction Manual for Safety and Comfort” that is preloaded on this external hard drive.System RequirementsFormatted NTFS for Windows 11 / Windows 10 / Windows 8.1Requires reformatting for macOS v12.5 / v11.6 / v10.15One free port of USB 3.0 or USB 2.0Installing the driveSome information about bus-powered operation and the supplied USB cable:Your drive is bus-powered. Therefore, there is no need to connect an external power supply as all needed currentwill be supplied by the connected USB port(s).Passive USB hubs or USB connectors like keyboards, mice or similar products cannot be used or connected tothe drive.Make sure that the connectors will be inserted correctly.Never use pressure for connecting the cables. Check the polarity before connecting!USB 3.0 is backward compatible with USB 2.0.
Canvio AdvanceUSB 3.0 Micro-B cable Support document
NOTE
User’s Manual-CANVIO ADVANCEEN_4Connecting the drive to your computer1.Plug the USB 3.2 Gen 1 micro-B connector into the corresponding port of the drive itself.2.With your computer powered on and fully booted up, plug the USB Type-A connector into a USB Type-A port ofyour computer.< Windows PC >Immediately,the Power/Data indicator light will illuminatethe drive will power upthe drive should mount and a new drive icon should appear in “My Computer”< Mac >Immediately,the Power/Data indicator light will illuminatethe drive will power up and is ready to useRequires USB Type-A port.
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User’s Manual-CANVIO ADVANCEEN_5Dismount and disconnect the driveIt is strongly recommended not to unplug the drive by just unplugging the cable connection as it may be that data is written to the drive at that time. Such data will be lost and the drive may be damaged physically!Please follow the steps below for a safe dismount of the drive.< Windows PC >1.Click the “Hardware and Eject Media – icon”.A pop-up message box will appear listing the external devices connected to your computer.2.Select the TOSHIBA drive to eject.After a few seconds, you will get the notification that it is now safe to remove the device.3.Click “OK” and you can unplug the drive now.< Mac >Ctrl-click on the hard disk icon and choose “Eject”.ORDrag the hard disk icon to the trashcan.You can unplug the drive now.Cleaning the drive case / enclosureBefore cleaning the drive, make sure that it’s physically disconnected from the computer. We suggest to use standard products for cleaning it and to make sure that possible remaining liquid on the surface will be wiped off. Further AdviseFor any further action of normal operation such as renaming the drive, backup data, or file management, we suggest to read your operation system user’s manual.Also for maintenance tasks such as defragmenting and optimisation we suggest to refer to the operating system user’s manual.We also strongly suggest having anti-virus software installed to protect your data against intended damage caused by virus or trojan programs.