EN
User manual 1
Customer care and warranty 23
Troubleshooting and FAQs 27
27M2C5501
Register your product and get support at www.philips.com/welcome
Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ..................................1
1.2 Notational Descriptions ..............3
1.3 Disposal of product and packing
material ............................................4
2. Setting up the monitor .............. 5
2.1 Installation ......................................5
2.2 Operating the monitor ................7
2.3 Remove the Base Assembly for
VESA Mounting .......................... 10
3. Image Optimization ................. 12
3.1 SmartImage ................................. 12
3.2 SmartContrast ............................. 14
4. Adaptive Sync ............................15
5. Ambiglow ................................... 16
6. HDR ..............................................17
7. TechnicalSpecications ...........18
7.1 Resolution & Preset Modes ..... 21
8. Power Management ................22
9. Customercareandwarranty..23
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................ 23
9.2 Customer Care & Warranty ..... 26
10. Troubleshooting&FAQs .........27
10.1 Troubleshooting ....................... 27
10.2 General FAQs ............................. 28
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.
The Philips guarantee applies
provided that the product is handled
for its intended use, by its operating
instructions, and accompanied by the
presentation of the original invoice or
cash receipt that indicates the date of
purchase, dealer’s name and model, and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
The use of controls, adjustments, or
procedures other than those specied
in this document may result in exposure
to shock, electrical hazards, and/or
mechanical hazards.
Read and follow these instructions when
connecting and using your monitor.
Excessive sound pressure from
earphones and headphones can
cause hearing loss. Adjustment of the
equalizer to maximum capacity increases
the earphones and headphones output
voltage; thereby increasing the sound
pressure level.
Operation
•Please keep the monitor out of
direct sunlight. Lengthy exposure to
this type of environment may result
in discoloration and damage to the
monitor.
•Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
•Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
•Do not block the ventilation holes in
the cabinet.
•When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
•If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord before returning to
normal operation.
•Please use the approved power
cord provided by Philips all the
times. If your power cord is missing,
please contact your local service
center. (Please refer to the Service
contact information located in the
Important information manual.)
•Operate under the specified power
supply. Use of incorrect voltage will
cause malfunction and may cause
fire or electric shock.
•Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables. If damaged, the cables may
cause fire or electric shock.
•Do not subject the monitor to severe
vibration or high-impact conditions
during operation.
•To avoid potential damage, like
the panel peeling from the bezel,
ensure that the monitor does not tilt
downward by more than -5 degrees.
If the -5 degree downward tilt angle
maximum is exceeded, the monitor
2
damage will not be covered under
warranty.
•Do not knock or drop the
monitor during operation and/or
transportation.
•Excessive usage of the monitor
can cause eye discomfort. It’s
recommended to take shorter breaks
more often at your workstation
than longer breaks and less often.
For example, a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Prevent eye strain while using the
screen for a constant period by :
•Looking at something varying
distances after a long period of
focusing on the screen.
•Conscious Blinking while you
work.
•Gently closing and rolling your
eyes to relax.
•Reposition your screen to the ap-
propriate height and angle.
•Adjust the brightness and con-
trast to an appropriate level.
•Adjust the environment light-
ing similar to that of your screen
brightness. Avoid uorescent
lighting and surfaces that don’t
reect too much light.
•Seeing a doctor if your symptoms
worsen.
Maintenance
•To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.
•Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.
•Unplug the monitor if you are not
going to use it for an extensive
period.
•Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvents,
such as alcohol or ammonia-based
liquids.
•To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust, rain,
water, or excessive moisture.
•If your monitor gets wet, wipe it
with a dry cloth as soon as possible.
•If a foreign substance or water
gets in your monitor, please
turn the power off immediately
and disconnect the power cord.
Then, if damaged, send it to the
maintenance center.
•Do not store or use the monitor in
locations exposed to heat, direct
sunlight, or extreme cold.
•To maintain the best performance of
your monitor and use it for a longer
lifetime, please use the monitor
in a location that falls within the
following temperature and humidity
ranges:
•Temperature: 0°C~40°C
32°F~104°F
•Humidity: 20% RH~80% RH
Important information for Burn-in/
Ghost image
•Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
3
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
•“Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LED panel
technology. In most cases, the
“burn-in”, “after-imaging” or “ghost
imaging” will disappear gradually
over some time after the power has
been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
•The casing cover should be opened
only by qualified service personnel.
•If there is any need for any
document for repair or integration,
please contact your local service
center. (You can refer to the service
contact information listed in the
important information manual.)
•For transportation information,
please refer to “Technical
Specifications”.
•Do not leave your monitor in a car
under direct sunlight.
Note
Consult a service technician if the
monitor does not operate normally or
you are not sure what procedure to take
when the operating instructions given in
this manual.
1.2 Notational Descriptions
The following subsections describe the
notational conventions used in this
document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions, and/or
warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to the hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
mechanism.