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Ninebot eKickScooter
EN Product Manual
FR Manuel du produit
DE Produkthandbuch
IT Manuale del prodotto
ES Manual del producto
PL Instrukcja obsługi
NL Producthandleiding
PT Manual do produto
Raccolta Carta
PT As imagens apresentadas são meramente ilustrativas. O produto real pode variar.
Il produttore si riserva il diritto di apportare modifiche al prodotto, rilasciare aggiornamenti del firmware e aggiornare il presente manuale in IT
qualsiasi momento. Visitare il sito www.segway.com o controllare l'app Segway-Ninebot per scaricare i materiali più recenti rivolti agli utenti. È
necessario installare l'app, attivare il KickScooter e ottenere gli ultimi aggiornamenti e le istruzioni di sicurezza.
EN The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit
www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter, and
obtain the latest updates and safety instructions.
FR Le fabricant se réserve le droit d'apporter des modifications au produit, de publier des mises à jour du firmware et de mettre à jour ce manuel à
tout moment. Visitez www.segway.com ou consultez l'application Segway-Ninebot pour télécharger les derniers contenus destinés à l'utilisateur.
Vous devez installer l'application, activer votre Kickscooter et obtenir les dernières mises à jour et consignes de sécurité.
DE Der Hersteller behält sich das Recht vor, jederzeit Änderungen am Produkt vorzunehmen, Firmware-Updates zu veröffentlichen und dieses
Handbuch zu aktualisieren. Besuchen Sie www.segway.com oder schauen Sie in der Segway-Ninebot-App nach, um die neuesten
Benutzermaterialien herunterzuladen. Sie müssen die App installieren, Ihren KickScooter aktivieren und die neuesten Aktualisierungen und
Sicherheitsanweisungen erhalten.
ES El fabricante se reserva el derecho de realizar cambios en el producto, fabricar actualizaciones de sus piezas y actualizar este manual en
cualquier momento. Visite www.segway.com o consulte la aplicación Segway-Ninebot para descargar los materiales más recientes para el
usuario. Debe instalar la aplicación, activar el KickScooter y obtener las últimas actualizaciones e instrucciones de seguridad.
PL Producent zastrzega sobie prawo do wprowadzania zmian w produkcie, aktualizacji oprogramowania wbudowanego oraz aktualizacji niniejszej
instrukcji w dowolnym momencie. Odwied� witryn� www.segway.com lub otwórz aplikacj� Segway-Ninebot, aby pobra� najnowsze materiały dla
u�ytkownika. Musisz zainstalowa� aplikacj�, aktywowa� hulajnog� KickScooter, a tak�e uzyska� najnowsze aktualizacje i instrukcje dotycz�ce
bezpiecze�stwa.
NL De fabrikant behoudt zich het recht voor om op elk moment wijzigingen aan het product aan te brengen, firmware-updates uit te brengen en
deze handleiding bij te werken. Ga naar www.segway.com of bekijk de Segway-Ninebot-app om het nieuwste gebruikersmateriaal te downloaden.
U moet de app installeren, uw KickScooter activeren en de nieuwste updates en veiligheidsinstructies verkrijgen.
PT O fabricante reserva-se o direito de fazer alterações no produto, lançar atualizações de firmware e atualizar este manual a qualquer momento.
Visite www.segway.com ou verifique a aplicação Segway-Ninebot para descarregar os materiais de utilizador mais recentes. Deve instalar a
aplicação, ativar a sua KickScooter e obter as últimas atualizações e instruções de segurança.
EN The pictures shown are for illustration purposes only. The actual product may vary.
FR Les images sont présentées à titre indicatif uniquement. Le produit réel peut varier.
DE Die gezeigten Abbildungen dienen nur zur Veranschaulichung. Das tatsächliche Produkt kann davon abweichen.
IT Le immagini mostrate sono solo a scopo illustrativo. Il prodotto effettivo può subire variazioni.
ES Las imágenes que se muestran son solo para fines ilustrativos. El producto real puede variar.
PL Przedstawione obrazy słu�� wył�cznie do celów ilustracyjnych. Faktyczny produkt mo�e wygl�da� inaczej.
NL De getoonde foto's zijn alleen ter illustratie. Het werkelijke product kan variëren.
Original instructions www.segway.com XXXX CE.04.00.0922.00-B
Direction Indicator Switch
Left Direction Indicator
Right Direction Indicator
Bell
Handlebar
Electronic Throttle
Snap Hook
Dashboard
Power Button
Brake Lever Headlight
Stem
Folding Mechanism
Quick-release Lever
Front Fork
Front Fender
Hub Motor
Insurance
Plate Area
Charge Port
Footboard
Buckle
Rear Fender
Drum Brake
VIN
Nameplate Taillight &
Rear Reflector
Side Reflector
Front Reflector
Kickstand
Battery Compartment
Safety Button
Returning mark
Speedometer
Temperature Warning
Locking Reminder
Bluetooth
Speed Mode
Walk Mode
Headlight Error Notification
Battery Level
Power Button
Left Direction Indicator
Right Direction Indicator
Power Button: Press the button to power on the scooter; press and hold the button for 2 seconds to power it o. When the scooter is
on, press the button to turn on/o the headlight and taillight, and press twice to switch among the four speed modes. Press five times
to switch the unit between km/h and mph.
Speedometer: It displays the current speed of the scooter during riding, and displays the battery power during
charging. Walk Mode: The headlight and tail light are always on and can't be turned o.
Speed Mode: There are 4 modes available. The speed limit and ranges of each speed mode are as follows:
* Ranges of Speed Modes: tested while riding with a full battery, 75 kg (165 lbs) load, 25 °C (77 °F), at the max. speed of each speed
mode on average on pavement. Left Direction Indicator: When this icon blinks, it indicates that the direction indicators on the le side
are turned on. Right Direction Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on.
Error Notification: It indicates that the scooter has detected an error. Please check the error code via Segway-Ninebot app.
Temperature Warning: It indicates that the temperature of the battery, controller or motor is too high or too low. Please check the
device temperature via Segway-Ninebot app.
* At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to
the normal range. Bluetooth: It indicates that the scooter has been successfully connected to the mobile device. Battery Level:
The total battery power equals 5 bars.
* The battery power is very low when the first battery bar is red. Please charge your scooter immediately. Locking Reminder: When
the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start
beeping and the tail light will falsh.
1 Diagram
EN EN
Dashboard & Power Button
Model
Mode
Speed limit
051405E 051405D 051405E 051405D
15 km/h (9.3 mph)
20 km/h (12.4 mph)
25 km/h (15.5 mph)
5 km/h (3.1 mph)
15 km/h (9.3 mph)
20 km/h (12.4 mph)
20 km/h (12.4 mph)
Ranges*
35 km (21.7 miles)
27 km (16.8 miles)
40 km (24.9 miles)
35 km (21.7 miles)
35 km (21.7 miles)
D (Standard mode)
E (ECO mode)
S (Sport mode)
(Walk mode)
40 km (24.9 miles)
N/A
01 02
EN EN
This product is certified to ANSI/CAN/UL2272 by SGS.
The battery complies with UN 38.3.
The battery complies with ANSI/CAN/UL2271.
European Union Compliance Statement
Important WEEE information
This symbol on the product or on its packaging indicates that used electrical and electronic products should not be
mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste
equipment by arranging to return it to designated collection points. Disposing of this product correctly will help
save valuable resources and prevent any potential negative effects on human health and the environment, which
could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this
waste, in accordance with your national legislation. Please contact your local authority for further details of your
nearest designated collection point.
Battery recycling information for Users
This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted
municipal waste.Your participation is an important part of the effort to minimize the impact of batteries and
accumulators on the environment and on human health. For proper recycling you can return this product or the
batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this
product correctly will help save valuable resources and prevent any potential negative effects on human health
and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable
for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection
systems for used batteries and accumulators.
Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.
Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.
Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)
3 Certifications
2 Specifications
Approx. 1168 × 540 × 1220 mm (45.9 × 21.2 × 48 in)
Approx. 1168 × 538 × 565 mm (45.9 × 21.1 × 22.2 in)
Product
Rider
Machine
Battery
Motor
Charger
Ninebot eKickScooter E2 Pro
051405E
Item Parameter
Name
Model
Length × Width × Height
Max. Payload
Recommended Age
Required Height
Max. Speed
Range at Max. Speed [1]
Max. Slope[2]
Traversable Terrain
Operating Temperature
Storage Temperature
IP Rating
Duration of Charging
Nominal Voltage
Max. Charging Voltage
Charging Temperature
Nominal Energy
Nominal Capacity
Battery Management System
Output Power
Input Voltage
Max. Output Voltage
Rated Output
Tires
Recommended Tire Pressure
10-inch air-leakage-proof tubeless pnematic tires
453 psi
70 W
100-240 V~ 50-60 Hz
42 V
41 V 1.7 A
Max. power 0.75 kW, 750 W
Model NBW41D001D7D
Nominal Power 0.35 kW, 350 W
36 V
42 V
0°C–45°C (32–113°F)
275 Wh
7650 mAh
Protection against overvoltage/undervoltage/short
circuit/overcur-rent/over temperature
Approx. 25 km/h (15.5 mph)
Approx. 27 km (16.8 miles)
Approx. 18%
Mostly smooth roads or normal asphalt, tarmac roads
-10–40°C (14–104°F)
-10–50°C (14–122°F)
IPX4
Approx. 5.5 h
100 kg (220 lbs)
16+
140–200 cm (4'5''–6'5'')
051405D
[1] Range at Max. Speed: tested while riding with a full battery, 75 kg (165 lbs) load, 25 °C (77 °F), at the max. speed on average on
pavement. * Some of the factors that aect range include speed, load, number of starts and stops, ambient temperature, etc.
[2] Max. Slope: tested while riding with 70% (±10%) battery, 75 kg (165 lbs) load, at a speed of 15 km/h (9.3 mph) climbing up a 10 m long
slope ( the speed greater than 6 km/h (3.7 mph) when passing through the slope).
Tire
Approx. 20 km/h (12.4 mph)
Approx. 35 km ( 21.7 miles)
Approx. 18.8 kg (41.4 lbs)
Folded: Length × Width ×
Height Net Weight
03 04
meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU)
2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment
("RoHS recast" or "RoHS 2.0").
Machinery Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of the Machinery Directive 2006/42/EC.
EU Authorised Representative:
Segway-Ninebot Europe
Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051405E, 051405D comply with the
essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery
directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU)
2015/863.
The declaration of conformity can be viewed at the following address:
https://eu-en.segway.com/instruction-manuals
UK Compliance Statement
Radio Equipment Regulations 2017
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of Radio Equipment Regulations 2017.
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations
2012
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)
meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic
Equipment Regulations 2012.
Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential
requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.
UK Authorised Representative：
UKCA Experts Ltd.
Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
EN EN
4 Trademark
Bluetooth Frequency Band(s)
Max. RF Power
2.4000-2.4835GHz
20mW
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051405E comply with the essential
requirements and other relevant provisions of the Radio Equipment Regulations 2017, Supply of Machinery (Safety)
Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic
Equipment Regulations 2012.
The declaration of conformity can be viewed at the following address: www.segway.com
Use of the Works with Apple badge means that a product has been designed to work specifically with the technology
identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product
specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its
compliance with safety and regulatory standards.
Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway, Powered by Segway and Rider Design are trademarks
of Segway Inc., App Store, Apple logo, Apple, Apple Find My, AppleWatch, Find My, iPhone, iPad, iPadOS, Mac, macOS and
watchOS are trademarks of Apple Inc. IOS is a trademark of Cisco and is used under license. Google Play and the Google
Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by manufacturer is under license. Other trademarks and trade names are
those of their respective owners.
We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing.
However, due to constant improvement of product features and changes of design, your KickScooter may difer slightly
from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store
(Android) to download and install the App and then read the latest version of Product Manual.
Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions
mentioned herein may not be applicable to your KickScooter. The manufacturer reserves the right to change the design
and functionality of the KickScooter product and documentation without prior notice.
© 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.
（※The Segway-Ninebot App can support KickScooter with built-in Bluetooth)
05 06
6 Wiring Diagram
Control
Motor
Dashboard
Accelerator
Brake
Headlight
MCU
Buzzer
Display
Key Bluetooth
Module
U
V
W
Motor driver
Battery
BMS Cell
Current
Sampling
Tail light
Temperature Sensor
Hall Sensor
Turnlight Turn Signal Swich
EN EN
5 Common Failures
Possible causes and solution Error code
Dashboard communication is abnormal, please check the dashboard or related cables.
Phase A of motor current sampling is abnormal, please check controller.
Phase B of motor current sampling is abnormal, please check controller.
Phase C of motor current sampling is abnormal, please check controller.
Throttle hall sensor error, please check throttle handle, dashboard and related cables.
Brake hall sensor error, please check brake handle, dashboard and related cables.
The motor Hall sensor is abnormal, please check the controller.
Battery communication error, please check the controller.
The battery is the default serial number, please contact aer-sales service.
Serial no of the scooter is wrong, please contact aer-sales service.
Motor not calibrated,please contact aer-sales service.
The motor bus current amplifier circuit is abnormal. Please contact aer-sales service.
Motor phase loss, please check controller.
Controller over voltage, check if the vehicle charger is used or if the vehicle is restarted.
The motor is stalled, please check whether it is overloaded.
The controller is over current, please check whether it is overloaded.
The controller is over current level II, please check whether it is overloaded.
10
11
12
13
14
15
18
21
23
35
39
42
45
50
51
52
53
54
Battery temperature sensor is abnormal, please make sure the temperature is between 14°F (-10°C)
and 122°F (50°C), or contact aer-sales service.
07 08