Contents
About This Manual
Introduction to the Manuals...................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................8
Copyright................................8
Trademarks...............................9
Important Instructions
Safety Instructions.........................11
Restrictions on Copying.....................12
Advisories and Warnings for Using the
Touchscreen............................. 12
Advisories and Warnings for Connecting to the
Internet.................................13
Protecting Your Personal Information...........13
Notes on the Administrator Password...........13
Initial Administrator Password..............13
Operations that Require the Administrator
Password..............................13
Changing the Administrator Password........14
Resetting the Administrator Password.........14
Product Features
Auto Cropping for Multiple Originals...........16
Capable of Scanning Various Types of Originals. . . 16
Sending Scanned Images Simply by Operating
the Touchscreen (Scan to Features).............17
Paper Protection to Reduce Damage to the
Originals................................19
Notication of Dirt on the ADF...............19
Scanner Basics
Part Names and Functions...................22
Inserting and Removing a USB Drive...........24
Inserting a USB Drive.................... 24
Removing a USB Drive....................24
Control Panel............................ 25
Buttons and Lights.......................25
Guide to the LCD Screen..................25
Registering Presets.......................29
Administrator Password for the Device..........32
Initial Administrator Password..............32
Operations that Require the Administrator
Password..............................32
Changing the Administrator Password........32
Resetting the Administrator Password.........32
Information on Applications..................33
Application for Scanning Documents
(Document Capture Pro / Document Capture). . 33
Application for Controlling the Scanner
(Epson Scan 2)..........................33
Application for Scanning from Smart Devices
(Epson Smart Panel)......................34
Application for Updating Soware and
Firmware (EPSON Soware Updater).........34
Application for Conguring Scanner
Operations (Web Cong)..................35
Application for Setting up the Device on a
Network (EpsonNet Cong)................37
Soware for Managing Devices on the
Network (Epson Device Admin).............37
Application for Creating Driver Packages
(EpsonNet SetupManager).................37
Option Items and Consumables Information. . . . . . 38
Cleaning Kit Codes......................38
Specications and Placing of
Originals
Placing Originals into the ADF................40
General Specications for Originals being
Scanned (ADF).........................40
Types of Originals that Require Attention
(ADF)................................40
Types of Originals that Must Not be Scanned
(ADF)................................41
Specications and Placing of Originals (ADF). . . 42
Placing Originals on the Scanner Glass. . . . . . . . . . 53
Placing an Original...................... 54
Placing ick Originals................... 55
Placing Multiple Originals at Once...........57
Placing an ID Card.......................59
Using the ADF and Scanner Glass Together in a
Single Scan..............................62
Scanning
Scanning Using the Control Panel..............67
Save to Computer........................67
Save to Network Folder................... 69
Send by Email..........................76
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Send to the Cloud....................... 83
Save to USB Drive.......................89
Use WSD Functions......................94
Combination of Features and Settings.........96
Scanning Using the Registered Contents in Presets. .98
Scanning from a Computer...................98
Scanning Using Document Capture Pro
(Windows)............................ 98
Scanning Using Document Capture (Mac OS). . 105
Scanning Using Epson Scan 2..............111
Soware Image Quality Adjustment Features. . . 116
Setting a Job.............................116
Creating a Job and Assigning a Job to the
Control Panel (Windows).................116
Creating and Registering a Job (Mac OS). . . . . . 116
Assigning a Job to the Control Panel (Mac OS). 117
Scanning Using Epson Smart Panel............117
Using AirPrint...........................118
Scanning Using Mopria Scan................ 118
Scanning Using Chromebook................118
Required Settings for Scanning
Connecting the Scanner to the Network........ 121
Conguring Wi-Fi Settings from the Control Panel121
Setting Up Scanning from the Control Panel
(the Scan to Features)......................121
Creating a Network Folder..................122
Registering an Email Server.................128
Enabling SMTP AUTH in Exchange Online. . . .130
Setting Up OAuth2.0 Authentication for the
Email Server.......................... 130
Checking an Email Server Connection....... 132
Registering Destinations to Contacts...........133
Function Comparison by Registration Tool. . . . 134
Registering a Destination to Contacts........134
Registering Destinations as a Group Using
Web Cong...........................138
Exporting and Importing Your Contacts......139
Setting Up AirPrint....................... 142
Registering User-dened Sizes in Web Cong.... 142
Menu Options for Settings
Start-up Screen.......................... 144
Basic Settings............................144
LCD Brightness........................144
Sounds.............................. 144
Sleep Timer...........................144
Power O Settings......................144
Date/Time Settings......................145
Language.............................145
Keyboard.............................145
Operation Time Out.....................145
PC Connection via USB..................145
USB Drive............................145
Scanner Settings..........................145
User Settings............................146
Network Settings.........................146
Wi-Fi Setup...........................146
Wired LAN Setup:......................147
Network Status.........................147
Advanced............................ 147
Web Service Settings...................... 148
Contacts Manager........................148
System Administration.....................148
Contacts Manager......................148
Admin Settings........................ 148
Password Encryption....................149
Program Verication on Start Up:...........149
Customer Research..................... 149
WSD Settings..........................149
Restore Default Settings..................149
Firmware Update:...................... 149
Device Information.......................149
Scanner Maintenance......................150
Regular Cleaning Alert Settings.............. 150
Useful Features
Setting the Glass Surface Stain Detection Feature. . 152
Setting the Document Protection Feature....... 153
Maintenance
Cleaning Outside the Scanner................156
Cleaning the ADF........................ 156
Resetting the Number of Scans Aer
Cleaning the ADF (Regular Cleaning)........160
Cleaning the Scanner Glass..................161
Energy Saving...........................163
Transporting the Scanner...................163
Updating Applications and Firmware..........164
Updating the Scanner's Firmware using the
Control Panel..........................165
Updating Firmware Using Web Cong....... 165
Updating Firmware without Connecting to
the Internet...........................165
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Solving Problems
Problems with the Scanner..................168
Checking Error Messages on the Control Panel. 168
A Message Prompting You to Perform
Cleaning (Regular Cleaning) is Displayed. . . . . 169
e Scanner Does Not Turn On............ 169
e Scanner Turns O Unexpectedly.........169
Forgot Your Administrator's Password........170
Problems when Preparing Network Scanning. . . . 170
Hints to Solving Problems.................170
Cannot Access Web Cong................171
Problems Starting Scanning.................172
Cannot Start Scanning from Computer.......172
Cannot Start Scanning from Smart Device. . . . .178
Cannot Save Scanned Images to the Shared
Folder...............................180
Cannot Send Scanned Images to the Cloud. . . . 182
Cannot Send Scanned Images to an Email. . . . . 182
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 184
Multiple Originals Are Fed (Double Feed). . . . . 184
Removing Jammed Originals from the Scanner. 184
Paper Jams, Paper Feed Errors, and
Document Protection Issues Occur Frequently. 189
Paper Protection Does not Work Correctly. . . . 191
Originals are not Ejected Neatly............191
e Originals Get Dirty..................191
Scanning Speed Slows Down when Scanning
Continuously..........................191
Scanning Takes a Long Time...............192
Scanned Image Problems...................192
Uneven Colors, Dirt, Spots, Appear when
Scanning from the Scanner Glass........... 192
Lines (Streaks) Appear when Scanning from
ADF................................ 192
Alert About Stains Inside the Scanner Still
Appears..............................193
Colors Are Uneven in Images Scanned Using
the ADF..............................193
Text Scanned from the ADF Appears
Distorted, Blurred, or Misaligned...........193
Expanding or Contracting the Scanned
Image Using the ADF....................193
An Image on the Back of Your Original
Appears in Your Scanned Image............194
Scanned Text or Images are Missing or Blurred. 195
Moiré Patterns (Web-Like Shadows) Appear. . . 195
Cannot Scan the Correct Area on the
Scanner Glass..........................196
Cannot Scan Multiple Originals at the Same
Time................................197
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................197
Character is not Recognized Correctly........198
Binding Margins of a Booklet are Distorted
or Blurred............................198
Cannot Solve Problems in the Scanned Image. . 199
Document Capture Pro Problems.............199
Uninstalling and Installing Applications. . . . . . . . 199
Uninstalling Your Applications.............199
Installing Your Applications...............201
Adding or Replacing the Computer or
Devices
Connecting to a Scanner that has been
Connected to the Network..................203
Using a Network Scanner from a Second
Computer............................203
Using a Network Scanner from a Smart Device. 204
Connecting a Smart Device and Scanner
Directly (Wi-Fi Direct).....................204
About Wi-Fi Direct..................... 204
Connecting to a Smart Device using Wi-Fi
Direct...............................205
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................205
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................205
Resetting the Network Connection............206
When Replacing the Wireless Router.........206
When Changing the Computer.............208
Changing the Connection Method to the
Computer............................208
Conguring Wi-Fi Settings from the Control
Panel................................209
Checking the Network Connection Status.......209
Checking the Network Connection Status
from the Control Panel...................210
Checking the Network of the Computer
(Windows only)........................211
Administrator Information
Connecting the Scanner to the Network........ 214
Before Making a Network Connection........214
Assigning the IP Address.................216
Connecting to Ethernet.................. 217
Connecting to the Wireless LAN (Wi-Fi). . . . . .218
Setting up the IEEE802.11k/v or IEEE802.11r
Features..............................220
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Introduction of Product Security Features. . . . . . . 220
Administrator Settings.....................221
Conguring the Administrator Password......221
Using Lock Setting for the Control Panel. . . . . . 223
Logging in to the Scanner's Web Cong from
a Computer...........................225
Restricting USB Drive and Computer USB
Connections............................ 226
Enabling Program Verication on Start Up......226
Disabling Network Scanning from your Computer 227
Enabling or Disabling WSD Scan............. 227
Monitoring a Remote Scanner................228
Checking Information for a Remote Scanner. . . 228
Receiving Email Notications When Events
Occur...............................228
Using Web Cong to Control the Scanner's
Power Supply..........................229
Backing Up the Settings....................229
Export the settings......................230
Import the settings......................230
Restoring the Default Settings................231
Advanced Security Settings..................231
Security Settings and Prevention of Danger. . . . 231
Controlling Using Protocols...............232
Using a Digital Certicate.................235
SSL/TLS Communication with the Scanner. . . . 240
Encrypted Communication Using IPsec/IP
Filtering..............................242
Connecting the Scanner to an IEEE802.1X
Network............................. 252
Solving Problems for Advanced Security......254
Technical Specications
General Scanner Specications...............263
Network Specications.....................264
Wi-Fi Specications.....................264
Ethernet Specications...................265
Network Features and IPv4/IPv6 Support. . . . . 265
Security Protocol.......................266
Supported ird Party Services...............266
USB Drive Specications................... 266
Using Port for the Scanner..................266
Dimensions and Weight Specications......... 268
Electrical Specications....................269
Environmental Specications................270
System Requirements......................270
Standards and Approvals
Standards and Approvals for European Models. . . 273
Standards and Approvals for the U.S. and
Canadian Models.........................273
Standards and Approvals for Latin American
Models................................ 273
Aviso para Argentina....................273
Aviso para México......................274
Aviso para Paraguay.....................274
Aviso para Perú........................274
Where to Get Help
Technical Support Web Site..................276
Contacting Epson Support..................276
Before Contacting Epson................. 276
Help for Users in the U.S. and Canada........276
Help for Users in Latin America............277
Help for Users in Europe..................278
Help for Users in Taiwan..................278
Help for Users in Singapore............... 279
Help for Users in ailand................279
Help for Users in Vietnam................ 280
Help for Users in Indonesia................280
Help for Users in Malaysia................ 280
Help for Users in India...................281
Help for Users in the Philippines............281
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