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Reference Guide
HP DeskJet
2800e All-in-One series
Справочно ръководство
Referentni priručnik
Referenční příručka
Οδηγός αναφοράς
Felhasználói kézikönyv
Podręczny przewodnik
Ghid de referinţă
Referenčná príručka
Referenčni priročnik
Referenzhandbuch
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Control panel
Power button
Press to turn printer on/o.
Ink Alert light
Indicates low ink or cartridge problems.
Cancel button
Press to stop current operation.
Resume button/light
Press when lit to continue a job.
Information button/light
Press to print a summary of printer
settings and status.
Wireless button/light
Indicates wireless connection status.
Connected when light is solid blue. Blinks
when printer is disconnected or in
setup mode.
Color Copy button
Press to start a color copy job.
Black and White Copy button
Press to start a black-and-white copy job.
Note: To increase number of copies,
press the desired button multiple times.
Printer featuresPrinter features
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Do not use USB for setup
This printer has a label covering the USB
port to encourage network connection.
To use all the available features of this
printer, complete setup using HP software
and an Internet connection. After setup,
you can print using a USB cable if needed.
1Input tray
2Scanner lid
3Control panel
4Ink access door
5 Output tray
6Output tray extender
7Power connection
8 USB port. See note below
Back
Front
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English
Paper jam cleanout
Press to clear the jam automatically. To clear a jam manually:
1 Turn o the printer.
2 Lower the input tray, close the output tray extender,
and push closed the output tray.
3 Turn the printer over. Locate the cleanout door on the bottom
of the printer. Pull both tabs on the door to open it.
4 Remove the jam.
5 Close the cleanout door until both latches snap into place.
Return the printer to its normal position and power on. Bottom of printer
Code Description Solution
E0 Unusable cartridge Check HP software and follow instructions to replace it.
E1 Paper size mismatch Larger paper required. Load correct size or adjust print settings.
E2 Sensor/paper length
mismatch
Loaded paper doesn’t match print settings. Load correct size or
adjust print settings.
E3 Carriage stall Clear jam from cartridge access area.
E4 Paper jam Clear jam in input or cleanout area.
E5 Scanner failure Turn printer o and then on again.
E6 General printer error Turn printer o and then on again.
Printer busy Do not turn o. Process may take a while.
Error codes and busy state
Display icons
Problem
Check the HP software.
Wireless alert
Wi-Fi is disconnected.
Restart setup mode.
Error code (E + number)
See the table below.
Paper problem
Load paper/check for jams.
Wi-Fi Direct status
Estimated ink levels
Wireless status and signal strength
Number of copies
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Help and tips for Wi-Fi and connectivity
If the software is unable to nd your printer during setup, check the following conditions to resolve
the issue.
Other Potential Issues Solution
Computer or mobile device
too far from printer
Move your computer or mobile device closer to the printer.
Your device might be out of range of the printer’s Wi-Fi signal.
Computer connected to a
Virtual Private Network (VPN)
or remote work network
Disconnect from a VPN before installing HP software. You can’t
install apps from the Microsoft Store when connected to a VPN.
Connect to the VPN again after nishing printer setup.
Note: Consider your location and the security of the Wi-Fi network
before disconnecting from a VPN.
Wi-Fi turned o on computer
(computer connected by
Ethernet)
If your computer is connected by Ethernet, turn on the computer’s
Wi-Fi while setting up the printer. Disconnect the Ethernet cable
temporarily to complete setup over Wi-Fi.
Bluetooth and location services
are turned o on your
mobile device
If setting up with a mobile device, turn on Bluetooth and location
services. This helps the software nd your network and printer.
Note: Your location is not being determined and no location
information is being sent to HP as part of the setup process.
Reset Wi-Fi (setup mode)
During initial setup: If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi
setup mode.Follow the steps below.
During printer use, Wi-Fi disconnects: If the blue Wi-Fi light is o, reconnect the printer to the network.
Turn the printer o and on again. If the printer doesn’t automatically reconnect, follow the steps below.
Reset Wi-Fi
1. Press and at the same time. Watch for the
Power button to briey ash, then release the
buttons. The Wireless light will blink blue.
2. Wait for one minute. Close and reopen
HP software and then try connecting again.
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English
The information contained herein is subject to change without notice.
Install cartridges
1. Open the ink access door.
2. Remove the protective tape on both
cartridges.
Caution: Do not touch the contacts
under the tape.
3. Rotate the cartridges so the taller end
faces towards the printer. Insert the
cartridges and click into place.
4. Close the ink access door.
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Load paper
1. Pull up to reveal the paper tray.
Slide open the guide.
2. Load Letter or A4 paper and adjust
the guide.
3. Open the output tray.
4. Pull open the output tray extender.
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Printer hardware setup information
Follow instructions in the HP software for easy setup. Visit 123.hp.com to install software.
hp.com/support
Help and Support
For printer troubleshooting and videos, visit
the HP support site. Enter your model name
to nd the printer.