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Initial Setup Guide
Accessing the Setup Interface:
- Press and hold both the Amp key (A key) and the Clock key (C key) for 3 seconds to enter the
setup interface, as shown on the right.
- Then use the A key to Alter your options. Once selected, press the C key to Confirm and
proceed to the submenu settings.
Setting Maximum Charging Current:
- Select 'Max Charging Current' using the A key and confirm with the C key to access its
settings.
- Adjust the settings with the A key as per your local directives, and con-firm with the C key.
This will return you to the main settings menu.
Setting Unearthed Socket Options:
Select 'Unearthed Socket Options' and enter the submenu.
-Prompt for choice (Recommended)
Each time the charger is powered on, if an unearthed socket is detected, a reminder will pop
up with prompt of two options, allowing you to continue or cancel charging.
-Charge directly
The charger will start charging without a prompt if an unearthed socket is detected, but the
grounding icon on the screen will turn red, as shown on the right below.
-Cancel charging
The charger will cancel charging automatically if an unearthed socket is detected, until the
grounding issue is resolved.
Setting Screen Alarm Language:
Select 'Screen Alarm Language' and enter the submenu as shown on the right. Use
A key to Alter the choice, and C key to Confirm.
Note: This setting will only change the language of the screen alarm during charging, while
the system settings interface will always remain in English.
Getting Started with Your Charger
1. Powering Up:
Plug the charger into the power socket. The charger will automatically conduct a self-testing
to ensure it's in perfect working order.
2. Setting the Charging Current:
Use the A key to select the charging current. Choose from 6A, 8A, 10A, 13A, 16A, 20A, 25A or
32A, based on your local regulations and EV's specifications. The LED indicator glows white
during this process.
Your charger will remember the last current setting you used. Next time you power it up, it will
automatically apply this setting for your convenience.
3. Connecting the Charger to Your EV:
Securely insert the EV plug into your EV’s charging port. The LED status light will turn green,
and the grounding and EV icons on the display will also light up green, confirming a successful
connection. Charging will now begin
Attention:
To ensure your settings remain secure, the A key is disabled once charging begins. For
adjustments, you can perform a traditional off-line adjustment: disconnect the EV connector, set
new current using the A key, and then reconnect.
Online Adjustment:
Our unique online feature streamlines setting adjustments. Even with your EV connected, just
press and hold the A key for 3 seconds to enter online adjusting mode.
Then the flashing current value can be changed by short presses of the A key, and if untouched
for 5 seconds, the new setting is automatically activated.
Note: Once connected, only long press of the A or C keys is available, but short press and
simultaneous press are disabled to avoid any accidental interference with the charging process.
Scheduling Your Charging on Control Box
1. Powering Up:
Plug the charger into the power socket. It will automatically conduct a safety check to ensure
it's in perfect working order.
2. Setting the Timer with the C key:
Schedule your night-time charging by setting the timer using the C key. Each press adds 30
minutes, up to 08:00, before resetting to zero.
Note: The C key sets a delay for charging to start. For example, a 02:30 setting means charging
will begin in 2 hours and 30 minutes, not at 2:30 AM.
3. Connecting the Charger to Your EV:
Once you plug the EV plug into your EV, the car icon on the screen turns green, the LED status
indicator changes to blue, and the charger will start charging automatically after the set delay.
Online Adjustment:
Alternatively, hold the C key for 3 seconds to enter the online scheduling mode directly. When
the timer setting flashes, adjust it by short presses of the C key. Without any action for 5
seconds, the flashing stops and the change takes effect. With the online adjustment feature, you
can not only change the scheduled charging time but also adjust to 00:00 to switch to immediate
charging.
Installing Mobile App
If you've purchased an EV charger with Wi-Fi capabilities, please install “Tuya Smart” on your
mobile phone to configure the charger remotely and monitor its charging status.
Step 1: Install the App on Your Mobile phone:
Open app store on your mobile phone, search for “Tuya Smart”, tap “Get” button, install it on
your mobile, and then launch the app.
Step 2: Connect the EV Charger to Power
Plug the charger into a power source, but do not connect it to the EV. Once the control box
completes its self-check, the Wi-Fi icon at the top center of the screen will blink blue, indicating
that the charger has automatically entered pairing mode.
Alternatively, you can press and hold the 'A' key for 3 seconds to activate pairing mode. This will
disconnect any previous pairings if the charger has already been paired with a phone.
Step 3: Pair Your Mobile phone with the EV Charger
Keep your phone's Bluetooth on, launch Tuya Smart and bring your phone close to the EV
charger. The main screen of the Tuya app will detect the charger as a device ready for
connection. Alternatively, tap the “+” icon in the upper right corner, select “Add Device,” and the
app will automatically scan for nearby chargers. Tap “Add” and proceed with pairing.
Step 4: Enter Wi-Fi Information
Choose your Wi-Fi name (SSID) and enter password.
To ensure the app runs smoothly without any lags, your EV charger should be connected to a
strong and stable Wi-Fi signal. Please set your Wi-Fi SSID to support 2.4GHz, as this is required
for the Tuya Wi-Fi module. It's recommended to enable both 2.4GHz and 5GHz for optimal
performance. Configuring only 5GHz without 2.4GHz will result in Wi-Fi setup failure.
Step 5: Complete the Pairing Process
Follow additional prompts to complete the connection. Once done, the charger icon will appear
on the app’s home screen, as shown on the right.
Step 6: Edit the Charger’s Name
Launch the charger in Tuya Smart app by tapping the charger icon. In the top-right corner of the
screen, tap the "•••" menu, then select the charger name to enter edit mode. You can then
assign a custom name to your charger.
Note: A single EV charger can be paired to only one mobile device as the host. The host has
access to system settings and can share the app with family members as secondary users who
can monitor and control the charger in the same way.
You can remove the charger from the app on one mobile device at any time and reinstall it on
another device as the host. Alternatively, you can press the A key on the control box for 3
seconds (without connecting the charger to the EV) to decouple the charger from your phone
and re-enter pairing mode.
Using Mobile App to Control and Monitor Charging
Once your charger is powered on and connected to your EV's charging port, it will start charging
automatically. You can also easily set up a Delayed or Scheduled charging session.
1. Charging Mode:
The Charging Mode icon acts like the C key on the control box, allowing you to man-age your
charger from your mobile phone. You can choose from one of the following 3 modes:
• Immediate: Charging starts right away as soon as you connect the charger to your EV no
delay.
• Delayed: This mode functions similarly to the timer on the control box. Once a new delay is
set, the app and control box will sync and begin the countdown immediately.
• Scheduled: Set charging times based on off-peak electricity rates. Once you hit "Confirm,"
the app will sync the difference between the scheduled start time and the current time with
the control box. For example, if the scheduled start time is 23:00 and the current time is
20:42, the app will send a 2 hour and 18 minute delay to the control box.
Note: After setting Scheduled in the app, please avoid manually adjusting the timer on the
control box using the C key. Doing so will deactivate the scheduled mode, and the app will
switch to delayed mode.
2. Charging Current:
You can adjust the charging current directly from the app, just like using the A key on the control
box. Even if the charger is already in use, changes to the charging current will take effect
immediately.
Important:
It is EXTREMELY IMPORTANT to set the max charging current of your charger in accordance
with local regulations and the specifications of your power supply circuit. This ensures that your
charging process is safe and reliable.
3. Button Switch:
To exit the Delayed/Scheduled waiting state, tap the button to switch the charger to Immediate
charging mode. The button will turn blue to indicate the change. To pause charging, simply tap
the blue button again. The status will display as "Paused", and the button will turn grey. Tap the
grey button again to resume charging.
Troubleshooting
Important: Keep your charger clean and dry. Never clean with a wet cloth or rinse with liquids.
Alerts Display on Tuya App
When the Wi-Fi-enabled charger enters a safety protection or error alert state, all alert
information is displayed simultaneously on the control box screen and the Tuya app home
screen, as shown in the example image.
1. Leakage Protection
If a leak is detected between the EV connector and your vehicle, the charger's Type B RCD
(Residual Current Protection Device) will immediately halt power supply and display an error
message on the screen, accompanied by a flashing red LED status indicator.
Action: Disconnect the power immediately and consult a professional to identify and fix the
leakage source.
2. Over Current Protection
In certain situations, interactions among the power grid, your EV, and the charger might cause
the charging current to exceed the preset value. If it exceeds the greater of 20% or 2A above the
set value, the charger will trigger an overcurrent warning, and send a reduced PWM signal to
the EV, prompting it to lower the charging current accordingly.
Action: No action needed from you. Normal charging will resume in the next session.
3. Over Voltage Protection
Should the grid voltage become too high(>270V), posing a risk to both the charger and your EV's
battery, the charger will automatically stop supplying power.
Action: No action needed from you. Charging will automatically resume once the voltage
returns to normal.
4. Low Voltage Protection
If the grid voltage drops too low(<80V), potentially damaging the charger and EV battery, the
charger will cut off the power supply.
Action: No action needed from you. Charging will resume when the voltage increases to a safe
level.
5. Unearthed Socket
If 'Prompt for choice' is selected during initial setup and an unearthed socket is detected upon
powering on, a reminder with a red grounding icon will appear, prompting you the options to
either continue or cancel charging.
Action: To proceed with charging, simply press the A key. If you wish to cancel charging, just
press the C key.
If the 'Cancel charging' option is chosen in the initial setup and an unearthed socket is detected
after powering on, charging will be automatically stopped, accompanied by a popup as
illustrated on the right below.
Action: Please have the unearthed socket repaired to ensure proper grounding for safe
charging.
6. Control Box Overheat Protection
If the control box's internal temperature exceeds the preset safety limits(80°C), a 'Control Box
Overheat' warning will appear on the screen.
Action: The charger will pause charging and automatically switch to a lower current mode once
it cools down.
7. System Error
If 'System Error' appears on the screen with an accompanying fault message as follows, it
indicates a critical technical issue with the charger.
- Sticky Relay
- Leakage Protection Error
- CP Error
- Other Fault
Action: Stop using the charger and contact your dealer or service agent for further assistance. It
is strongly advised to have it inspected or remedied by qualified professionals.
8. EV Diode Not Detected
If the charger does not detect a diode on the EV side, an error message will be displayed.
Action: Please check if the diode is correctly installed in your EV. If the diode is damaged, it
should be repaired by a professional.
11kW PORTABLE EV
QUICK CHARGER WITH WI-FI
USER MANUAL
EV_PPCW5M22
EV_PPCW5M11
Initial Setup Guide
Accessing the Setup Interface:
- Press and hold both the Amp key (A key) and the Clock key (C key) for 3 seconds to enter the
setup interface, as shown on the right.
- Then use the A key to Alter your options. Once selected, press the C key to Confirm and
proceed to the submenu settings.
Setting Maximum Charging Current:
- Select 'Max Charging Current' using the A key and confirm with the C key to access its
settings.
- Adjust the settings with the A key as per your local directives, and con-firm with the C key.
This will return you to the main settings menu.
Setting Unearthed Socket Options:
Select 'Unearthed Socket Options' and enter the submenu.
-Prompt for choice (Recommended)
Each time the charger is powered on, if an unearthed socket is detected, a reminder will pop
up with prompt of two options, allowing you to continue or cancel charging.
-Charge directly
The charger will start charging without a prompt if an unearthed socket is detected, but the
grounding icon on the screen will turn red, as shown on the right below.
-Cancel charging
The charger will cancel charging automatically if an unearthed socket is detected, until the
grounding issue is resolved.
Setting Screen Alarm Language:
Select 'Screen Alarm Language' and enter the submenu as shown on the right. Use
A key to Alter the choice, and C key to Confirm.
Note: This setting will only change the language of the screen alarm during charging, while
the system settings interface will always remain in English.
Getting Started with Your Charger
1. Powering Up:
Plug the charger into the power socket. The charger will automatically conduct a self-testing
to ensure it's in perfect working order.
2. Setting the Charging Current:
Use the A key to select the charging current. Choose from 6A, 8A, 10A, 13A, 16A, 20A, 25A or
32A, based on your local regulations and EV's specifications. The LED indicator glows white
during this process.
Your charger will remember the last current setting you used. Next time you power it up, it will
automatically apply this setting for your convenience.
3. Connecting the Charger to Your EV:
Securely insert the EV plug into your EV’s charging port. The LED status light will turn green,
and the grounding and EV icons on the display will also light up green, confirming a successful
connection. Charging will now begin
Attention:
To ensure your settings remain secure, the A key is disabled once charging begins. For
adjustments, you can perform a traditional off-line adjustment: disconnect the EV connector, set
new current using the A key, and then reconnect.
Online Adjustment:
Our unique online feature streamlines setting adjustments. Even with your EV connected, just
press and hold the A key for 3 seconds to enter online adjusting mode.
Then the flashing current value can be changed by short presses of the A key, and if untouched
for 5 seconds, the new setting is automatically activated.
Note: Once connected, only long press of the A or C keys is available, but short press and
simultaneous press are disabled to avoid any accidental interference with the charging process.
Scheduling Your Charging on Control Box
1. Powering Up:
Plug the charger into the power socket. It will automatically conduct a safety check to ensure
it's in perfect working order.
2. Setting the Timer with the C key:
Schedule your night-time charging by setting the timer using the C key. Each press adds 30
minutes, up to 08:00, before resetting to zero.
Note: The C key sets a delay for charging to start. For example, a 02:30 setting means charging
will begin in 2 hours and 30 minutes, not at 2:30 AM.
3. Connecting the Charger to Your EV:
Once you plug the EV plug into your EV, the car icon on the screen turns green, the LED status
indicator changes to blue, and the charger will start charging automatically after the set delay.
Online Adjustment:
Alternatively, hold the C key for 3 seconds to enter the online scheduling mode directly. When
the timer setting flashes, adjust it by short presses of the C key. Without any action for 5
seconds, the flashing stops and the change takes effect. With the online adjustment feature, you
can not only change the scheduled charging time but also adjust to 00:00 to switch to immediate
charging.
Installing Mobile App
If you've purchased an EV charger with Wi-Fi capabilities, please install “Tuya Smart” on your
mobile phone to configure the charger remotely and monitor its charging status.
Step 1: Install the App on Your Mobile phone:
Open app store on your mobile phone, search for “Tuya Smart”, tap “Get” button, install it on
your mobile, and then launch the app.
Step 2: Connect the EV Charger to Power
Plug the charger into a power source, but do not connect it to the EV. Once the control box
completes its self-check, the Wi-Fi icon at the top center of the screen will blink blue, indicating
that the charger has automatically entered pairing mode.
Alternatively, you can press and hold the 'A' key for 3 seconds to activate pairing mode. This will
disconnect any previous pairings if the charger has already been paired with a phone.
Step 3: Pair Your Mobile phone with the EV Charger
Keep your phone's Bluetooth on, launch Tuya Smart and bring your phone close to the EV
charger. The main screen of the Tuya app will detect the charger as a device ready for
connection. Alternatively, tap the “+” icon in the upper right corner, select “Add Device,” and the
app will automatically scan for nearby chargers. Tap “Add” and proceed with pairing.
Step 4: Enter Wi-Fi Information
Choose your Wi-Fi name (SSID) and enter password.
To ensure the app runs smoothly without any lags, your EV charger should be connected to a
strong and stable Wi-Fi signal. Please set your Wi-Fi SSID to support 2.4GHz, as this is required
for the Tuya Wi-Fi module. It's recommended to enable both 2.4GHz and 5GHz for optimal
performance. Configuring only 5GHz without 2.4GHz will result in Wi-Fi setup failure.
Step 5: Complete the Pairing Process
Follow additional prompts to complete the connection. Once done, the charger icon will appear
on the app’s home screen, as shown on the right.
Step 6: Edit the Charger’s Name
Launch the charger in Tuya Smart app by tapping the charger icon. In the top-right corner of the
screen, tap the "•••" menu, then select the charger name to enter edit mode. You can then
assign a custom name to your charger.
Note: A single EV charger can be paired to only one mobile device as the host. The host has
access to system settings and can share the app with family members as secondary users who
can monitor and control the charger in the same way.
You can remove the charger from the app on one mobile device at any time and reinstall it on
another device as the host. Alternatively, you can press the A key on the control box for 3
seconds (without connecting the charger to the EV) to decouple the charger from your phone
and re-enter pairing mode.
Using Mobile App to Control and Monitor Charging
Once your charger is powered on and connected to your EV's charging port, it will start charging
automatically. You can also easily set up a Delayed or Scheduled charging session.
1. Charging Mode:
The Charging Mode icon acts like the C key on the control box, allowing you to man-age your
charger from your mobile phone. You can choose from one of the following 3 modes:
• Immediate: Charging starts right away as soon as you connect the charger to your EV no
delay.
• Delayed: This mode functions similarly to the timer on the control box. Once a new delay is
set, the app and control box will sync and begin the countdown immediately.
• Scheduled: Set charging times based on off-peak electricity rates. Once you hit "Confirm,"
the app will sync the difference between the scheduled start time and the current time with
the control box. For example, if the scheduled start time is 23:00 and the current time is
20:42, the app will send a 2 hour and 18 minute delay to the control box.
Note: After setting Scheduled in the app, please avoid manually adjusting the timer on the
control box using the C key. Doing so will deactivate the scheduled mode, and the app will
switch to delayed mode.
2. Charging Current:
You can adjust the charging current directly from the app, just like using the A key on the control
box. Even if the charger is already in use, changes to the charging current will take effect
immediately.
Important:
It is EXTREMELY IMPORTANT to set the max charging current of your charger in accordance
with local regulations and the specifications of your power supply circuit. This ensures that your
charging process is safe and reliable.
3. Button Switch:
To exit the Delayed/Scheduled waiting state, tap the button to switch the charger to Immediate
charging mode. The button will turn blue to indicate the change. To pause charging, simply tap
the blue button again. The status will display as "Paused", and the button will turn grey. Tap the
grey button again to resume charging.
Troubleshooting
Important: Keep your charger clean and dry. Never clean with a wet cloth or rinse with liquids.
Alerts Display on Tuya App
When the Wi-Fi-enabled charger enters a safety protection or error alert state, all alert
information is displayed simultaneously on the control box screen and the Tuya app home
screen, as shown in the example image.
1. Leakage Protection
If a leak is detected between the EV connector and your vehicle, the charger's Type B RCD
(Residual Current Protection Device) will immediately halt power supply and display an error
message on the screen, accompanied by a flashing red LED status indicator.
Action: Disconnect the power immediately and consult a professional to identify and fix the
leakage source.
2. Over Current Protection
In certain situations, interactions among the power grid, your EV, and the charger might cause
the charging current to exceed the preset value. If it exceeds the greater of 20% or 2A above the
set value, the charger will trigger an overcurrent warning, and send a reduced PWM signal to
the EV, prompting it to lower the charging current accordingly.
Action: No action needed from you. Normal charging will resume in the next session.
3. Over Voltage Protection
Should the grid voltage become too high(>270V), posing a risk to both the charger and your EV's
battery, the charger will automatically stop supplying power.
Action: No action needed from you. Charging will automatically resume once the voltage
returns to normal.
4. Low Voltage Protection
If the grid voltage drops too low(<80V), potentially damaging the charger and EV battery, the
charger will cut off the power supply.
Action: No action needed from you. Charging will resume when the voltage increases to a safe
level.
5. Unearthed Socket
If 'Prompt for choice' is selected during initial setup and an unearthed socket is detected upon
powering on, a reminder with a red grounding icon will appear, prompting you the options to
either continue or cancel charging.
Action: To proceed with charging, simply press the A key. If you wish to cancel charging, just
press the C key.
If the 'Cancel charging' option is chosen in the initial setup and an unearthed socket is detected
after powering on, charging will be automatically stopped, accompanied by a popup as
illustrated on the right below.
Action: Please have the unearthed socket repaired to ensure proper grounding for safe
charging.
6. Control Box Overheat Protection
If the control box's internal temperature exceeds the preset safety limits(80°C), a 'Control Box
Overheat' warning will appear on the screen.
Action: The charger will pause charging and automatically switch to a lower current mode once
it cools down.
7. System Error
If 'System Error' appears on the screen with an accompanying fault message as follows, it
indicates a critical technical issue with the charger.
- Sticky Relay
- Leakage Protection Error
- CP Error
- Other Fault
Action: Stop using the charger and contact your dealer or service agent for further assistance. It
is strongly advised to have it inspected or remedied by qualified professionals.
8. EV Diode Not Detected
If the charger does not detect a diode on the EV side, an error message will be displayed.
Action: Please check if the diode is correctly installed in your EV. If the diode is damaged, it
should be repaired by a professional.
User Manual
Before embarking on a seamless and efficient charging experience with our product, we invite
you to read these essential safety guidelines. Our goal is to ensure your safety and the optimal
performance of the charger.
1. Intended Use: This charger is designed for charging EVs with identifier C as per the EN
17186 standard. Please use it as directed in this manual and your EV's manual to mitigate
risks like electric shocks or fires.
2. Routine Check: Prior to each use, inspect the charger for any damage. Do not use the
charger if the charger is damaged or cracked, to ensure your safety.
3. Safe Handling: Avoid touching live connector terminals with bare hands or metal tools.
Ensure your hands are dry when operating the charger.
4. Careful Treatment: Protect the charger from being crushed under car wheels, doors,
hoods, or heavy objects. Handle it gently to prevent potential damage. Refrain from pulling,
throwing, or dropping the charger.
5. Dry Conditions: Store and use the charger away from water, oil, and other liquids. If the
cable becomes wet, do not use it for charging. Avoid attempting to dry it with a hairdryer.
6. Unplug Before Driving: Always disconnect the charger from your EV before starting the
engine to avoid any damage or risks.
7. Clear of Obstructions: If you detect foreign objects in the plug, remove them after
disconnecting the power.
8. Child and Pet Safety: Keep the charger out of reach of children and pets for their safety.
9. Direct Connection Only: For safety and efficiency, avoid using adapters or extension cords
with this charger.
Thank you for choosing o ur product. By following these guidelines, you can enjoy a safe and
efficient charging experience.
EN Initial Setup Guide
Accessing the Setup Interface:
- Press and hold both the Amp key (A key) and the Clock key (C key) for 3 seconds to enter the
setup interface, as shown on the right.
- Then use the A key to Alter your options. Once selected, press the C key to Confirm and
proceed to the submenu settings.
Setting Maximum Charging Current:
- Select 'Max Charging Current' using the A key and confirm with the C key to access its
settings.
- Adjust the settings with the A key as per your local directives, and con-firm with the C key.
This will return you to the main settings menu.
Setting Unearthed Socket Options:
Select 'Unearthed Socket Options' and enter the submenu.
-Prompt for choice (Recommended)
Each time the charger is powered on, if an unearthed socket is detected, a reminder will pop
up with prompt of two options, allowing you to continue or cancel charging.
-Charge directly
The charger will start charging without a prompt if an unearthed socket is detected, but the
grounding icon on the screen will turn red, as shown on the right below.
-Cancel charging
The charger will cancel charging automatically if an unearthed socket is detected, until the
grounding issue is resolved.
Setting Screen Alarm Language:
Select 'Screen Alarm Language' and enter the submenu as shown on the right. Use
A key to Alter the choice, and C key to Confirm.
Note: This setting will only change the language of the screen alarm during charging, while
the system settings interface will always remain in English.
Getting Started with Your Charger
1. Powering Up:
Plug the charger into the power socket. The charger will automatically conduct a self-testing
to ensure it's in perfect working order.
2. Setting the Charging Current:
Use the A key to select the charging current. Choose from 6A, 8A, 10A, 13A, 16A, 20A, 25A or
32A, based on your local regulations and EV's specifications. The LED indicator glows white
during this process.
Your charger will remember the last current setting you used. Next time you power it up, it will
automatically apply this setting for your convenience.
3. Connecting the Charger to Your EV:
Securely insert the EV plug into your EV’s charging port. The LED status light will turn green,
and the grounding and EV icons on the display will also light up green, confirming a successful
connection. Charging will now begin
Attention:
To ensure your settings remain secure, the A key is disabled once charging begins. For
adjustments, you can perform a traditional off-line adjustment: disconnect the EV connector, set
new current using the A key, and then reconnect.
Online Adjustment:
Our unique online feature streamlines setting adjustments. Even with your EV connected, just
press and hold the A key for 3 seconds to enter online adjusting mode.
Then the flashing current value can be changed by short presses of the A key, and if untouched
for 5 seconds, the new setting is automatically activated.
Note: Once connected, only long press of the A or C keys is available, but short press and
simultaneous press are disabled to avoid any accidental interference with the charging process.
Scheduling Your Charging on Control Box
1. Powering Up:
Plug the charger into the power socket. It will automatically conduct a safety check to ensure
it's in perfect working order.
2. Setting the Timer with the C key:
Schedule your night-time charging by setting the timer using the C key. Each press adds 30
minutes, up to 08:00, before resetting to zero.
Note: The C key sets a delay for charging to start. For example, a 02:30 setting means charging
will begin in 2 hours and 30 minutes, not at 2:30 AM.
3. Connecting the Charger to Your EV:
Once you plug the EV plug into your EV, the car icon on the screen turns green, the LED status
indicator changes to blue, and the charger will start charging automatically after the set delay.
Online Adjustment:
Alternatively, hold the C key for 3 seconds to enter the online scheduling mode directly. When
the timer setting flashes, adjust it by short presses of the C key. Without any action for 5
seconds, the flashing stops and the change takes effect. With the online adjustment feature, you
can not only change the scheduled charging time but also adjust to 00:00 to switch to immediate
charging.
Installing Mobile App
If you've purchased an EV charger with Wi-Fi capabilities, please install “Tuya Smart” on your
mobile phone to configure the charger remotely and monitor its charging status.
Step 1: Install the App on Your Mobile phone:
Open app store on your mobile phone, search for “Tuya Smart”, tap “Get” button, install it on
your mobile, and then launch the app.
Step 2: Connect the EV Charger to Power
Plug the charger into a power source, but do not connect it to the EV. Once the control box
completes its self-check, the Wi-Fi icon at the top center of the screen will blink blue, indicating
that the charger has automatically entered pairing mode.
Alternatively, you can press and hold the 'A' key for 3 seconds to activate pairing mode. This will
disconnect any previous pairings if the charger has already been paired with a phone.
Step 3: Pair Your Mobile phone with the EV Charger
Keep your phone's Bluetooth on, launch Tuya Smart and bring your phone close to the EV
charger. The main screen of the Tuya app will detect the charger as a device ready for
connection. Alternatively, tap the “+” icon in the upper right corner, select “Add Device,” and the
app will automatically scan for nearby chargers. Tap “Add” and proceed with pairing.
Step 4: Enter Wi-Fi Information
Choose your Wi-Fi name (SSID) and enter password.
To ensure the app runs smoothly without any lags, your EV charger should be connected to a
strong and stable Wi-Fi signal. Please set your Wi-Fi SSID to support 2.4GHz, as this is required
for the Tuya Wi-Fi module. It's recommended to enable both 2.4GHz and 5GHz for optimal
performance. Configuring only 5GHz without 2.4GHz will result in Wi-Fi setup failure.
Step 5: Complete the Pairing Process
Follow additional prompts to complete the connection. Once done, the charger icon will appear
on the app’s home screen, as shown on the right.
Step 6: Edit the Charger’s Name
Launch the charger in Tuya Smart app by tapping the charger icon. In the top-right corner of the
screen, tap the "•••" menu, then select the charger name to enter edit mode. You can then
assign a custom name to your charger.
Note: A single EV charger can be paired to only one mobile device as the host. The host has
access to system settings and can share the app with family members as secondary users who
can monitor and control the charger in the same way.
You can remove the charger from the app on one mobile device at any time and reinstall it on
another device as the host. Alternatively, you can press the A key on the control box for 3
seconds (without connecting the charger to the EV) to decouple the charger from your phone
and re-enter pairing mode.
Using Mobile App to Control and Monitor Charging
Once your charger is powered on and connected to your EV's charging port, it will start charging
automatically. You can also easily set up a Delayed or Scheduled charging session.
1. Charging Mode:
The Charging Mode icon acts like the C key on the control box, allowing you to man-age your
charger from your mobile phone. You can choose from one of the following 3 modes:
• Immediate: Charging starts right away as soon as you connect the charger to your EV no
delay.
• Delayed: This mode functions similarly to the timer on the control box. Once a new delay is
set, the app and control box will sync and begin the countdown immediately.
• Scheduled: Set charging times based on off-peak electricity rates. Once you hit "Confirm,"
the app will sync the difference between the scheduled start time and the current time with
the control box. For example, if the scheduled start time is 23:00 and the current time is
20:42, the app will send a 2 hour and 18 minute delay to the control box.
Note: After setting Scheduled in the app, please avoid manually adjusting the timer on the
control box using the C key. Doing so will deactivate the scheduled mode, and the app will
switch to delayed mode.
2. Charging Current:
You can adjust the charging current directly from the app, just like using the A key on the control
box. Even if the charger is already in use, changes to the charging current will take effect
immediately.
Important:
It is EXTREMELY IMPORTANT to set the max charging current of your charger in accordance
with local regulations and the specifications of your power supply circuit. This ensures that your
charging process is safe and reliable.
3. Button Switch:
To exit the Delayed/Scheduled waiting state, tap the button to switch the charger to Immediate
charging mode. The button will turn blue to indicate the change. To pause charging, simply tap
the blue button again. The status will display as "Paused", and the button will turn grey. Tap the
grey button again to resume charging.
Troubleshooting
Important: Keep your charger clean and dry. Never clean with a wet cloth or rinse with liquids.
Alerts Display on Tuya App
When the Wi-Fi-enabled charger enters a safety protection or error alert state, all alert
information is displayed simultaneously on the control box screen and the Tuya app home
screen, as shown in the example image.
1. Leakage Protection
If a leak is detected between the EV connector and your vehicle, the charger's Type B RCD
(Residual Current Protection Device) will immediately halt power supply and display an error
message on the screen, accompanied by a flashing red LED status indicator.
Action: Disconnect the power immediately and consult a professional to identify and fix the
leakage source.
2. Over Current Protection
In certain situations, interactions among the power grid, your EV, and the charger might cause
the charging current to exceed the preset value. If it exceeds the greater of 20% or 2A above the
set value, the charger will trigger an overcurrent warning, and send a reduced PWM signal to
the EV, prompting it to lower the charging current accordingly.
Action: No action needed from you. Normal charging will resume in the next session.
3. Over Voltage Protection
Should the grid voltage become too high(>270V), posing a risk to both the charger and your EV's
battery, the charger will automatically stop supplying power.
Action: No action needed from you. Charging will automatically resume once the voltage
returns to normal.
4. Low Voltage Protection
If the grid voltage drops too low(<80V), potentially damaging the charger and EV battery, the
charger will cut off the power supply.
Action: No action needed from you. Charging will resume when the voltage increases to a safe
level.
5. Unearthed Socket
If 'Prompt for choice' is selected during initial setup and an unearthed socket is detected upon
powering on, a reminder with a red grounding icon will appear, prompting you the options to
either continue or cancel charging.
Action: To proceed with charging, simply press the A key. If you wish to cancel charging, just
press the C key.
If the 'Cancel charging' option is chosen in the initial setup and an unearthed socket is detected
after powering on, charging will be automatically stopped, accompanied by a popup as
illustrated on the right below.
Action: Please have the unearthed socket repaired to ensure proper grounding for safe
charging.
6. Control Box Overheat Protection
If the control box's internal temperature exceeds the preset safety limits(80°C), a 'Control Box
Overheat' warning will appear on the screen.
Action: The charger will pause charging and automatically switch to a lower current mode once
it cools down.
7. System Error
If 'System Error' appears on the screen with an accompanying fault message as follows, it
indicates a critical technical issue with the charger.
- Sticky Relay
- Leakage Protection Error
- CP Error
- Other Fault
Action: Stop using the charger and contact your dealer or service agent for further assistance. It
is strongly advised to have it inspected or remedied by qualified professionals.
8. EV Diode Not Detected
If the charger does not detect a diode on the EV side, an error message will be displayed.
Action: Please check if the diode is correctly installed in your EV. If the diode is damaged, it
should be repaired by a professional.
EN
3
12
4
6
7
8
(1) Silicon Cap
(2) EV Connector
(3) CEE Industrial Power Plug
(4) Power Cable
(5) IC-CPD (In-Cable Control
and Protection Device)
(6) LCD Screen
(7) Amp Key(A Key)
(8) Clock Key (C Key)
(9) Led Status Indicator
5
9
Usage of A and C Keys Led Status
Key Before Connection Connected
A Amp setting Long press only
C Timer setting Long press only
A+C Initial setup Disable
Status LED Color
Initial self-test White
Charging ready Blue
Charging Rolling green
Critical error Flash red
Other error Red
Initial Setup Guide
Accessing the Setup Interface:
- Press and hold both the Amp key (A key) and the Clock key (C key) for 3 seconds to enter the
setup interface, as shown on the right.
- Then use the A key to Alter your options. Once selected, press the C key to Confirm and
proceed to the submenu settings.
Setting Maximum Charging Current:
- Select 'Max Charging Current' using the A key and confirm with the C key to access its
settings.
- Adjust the settings with the A key as per your local directives, and con-firm with the C key.
This will return you to the main settings menu.
Setting Unearthed Socket Options:
Select 'Unearthed Socket Options' and enter the submenu.
-Prompt for choice (Recommended)
Each time the charger is powered on, if an unearthed socket is detected, a reminder will pop
up with prompt of two options, allowing you to continue or cancel charging.
-Charge directly
The charger will start charging without a prompt if an unearthed socket is detected, but the
grounding icon on the screen will turn red, as shown on the right below.
-Cancel charging
The charger will cancel charging automatically if an unearthed socket is detected, until the
grounding issue is resolved.
Setting Screen Alarm Language:
Select 'Screen Alarm Language' and enter the submenu as shown on the right. Use
A key to Alter the choice, and C key to Confirm.
Note: This setting will only change the language of the screen alarm during charging, while
the system settings interface will always remain in English.
Getting Started with Your Charger
1. Powering Up:
Plug the charger into the power socket. The charger will automatically conduct a self-testing
to ensure it's in perfect working order.
2. Setting the Charging Current:
Use the A key to select the charging current. Choose from 6A, 8A, 10A, 13A, 16A, 20A, 25A or
32A, based on your local regulations and EV's specifications. The LED indicator glows white
during this process.
Your charger will remember the last current setting you used. Next time you power it up, it will
automatically apply this setting for your convenience.
3. Connecting the Charger to Your EV:
Securely insert the EV plug into your EV’s charging port. The LED status light will turn green,
and the grounding and EV icons on the display will also light up green, confirming a successful
connection. Charging will now begin
Attention:
To ensure your settings remain secure, the A key is disabled once charging begins. For
adjustments, you can perform a traditional off-line adjustment: disconnect the EV connector, set
new current using the A key, and then reconnect.
Online Adjustment:
Our unique online feature streamlines setting adjustments. Even with your EV connected, just
press and hold the A key for 3 seconds to enter online adjusting mode.
Then the flashing current value can be changed by short presses of the A key, and if untouched
for 5 seconds, the new setting is automatically activated.
Note: Once connected, only long press of the A or C keys is available, but short press and
simultaneous press are disabled to avoid any accidental interference with the charging process.
Scheduling Your Charging on Control Box
1. Powering Up:
Plug the charger into the power socket. It will automatically conduct a safety check to ensure
it's in perfect working order.
2. Setting the Timer with the C key:
Schedule your night-time charging by setting the timer using the C key. Each press adds 30
minutes, up to 08:00, before resetting to zero.
Note: The C key sets a delay for charging to start. For example, a 02:30 setting means charging
will begin in 2 hours and 30 minutes, not at 2:30 AM.
3. Connecting the Charger to Your EV:
Once you plug the EV plug into your EV, the car icon on the screen turns green, the LED status
indicator changes to blue, and the charger will start charging automatically after the set delay.
Online Adjustment:
Alternatively, hold the C key for 3 seconds to enter the online scheduling mode directly. When
the timer setting flashes, adjust it by short presses of the C key. Without any action for 5
seconds, the flashing stops and the change takes effect. With the online adjustment feature, you
can not only change the scheduled charging time but also adjust to 00:00 to switch to immediate
charging.
Installing Mobile App
If you've purchased an EV charger with Wi-Fi capabilities, please install “Tuya Smart” on your
mobile phone to configure the charger remotely and monitor its charging status.
Step 1: Install the App on Your Mobile phone:
Open app store on your mobile phone, search for “Tuya Smart”, tap “Get” button, install it on
your mobile, and then launch the app.
Step 2: Connect the EV Charger to Power
Plug the charger into a power source, but do not connect it to the EV. Once the control box
completes its self-check, the Wi-Fi icon at the top center of the screen will blink blue, indicating
that the charger has automatically entered pairing mode.
Alternatively, you can press and hold the 'A' key for 3 seconds to activate pairing mode. This will
disconnect any previous pairings if the charger has already been paired with a phone.
Step 3: Pair Your Mobile phone with the EV Charger
Keep your phone's Bluetooth on, launch Tuya Smart and bring your phone close to the EV
charger. The main screen of the Tuya app will detect the charger as a device ready for
connection. Alternatively, tap the “+” icon in the upper right corner, select “Add Device,” and the
app will automatically scan for nearby chargers. Tap “Add” and proceed with pairing.
Step 4: Enter Wi-Fi Information
Choose your Wi-Fi name (SSID) and enter password.
To ensure the app runs smoothly without any lags, your EV charger should be connected to a
strong and stable Wi-Fi signal. Please set your Wi-Fi SSID to support 2.4GHz, as this is required
for the Tuya Wi-Fi module. It's recommended to enable both 2.4GHz and 5GHz for optimal
performance. Configuring only 5GHz without 2.4GHz will result in Wi-Fi setup failure.
Step 5: Complete the Pairing Process
Follow additional prompts to complete the connection. Once done, the charger icon will appear
on the app’s home screen, as shown on the right.
Step 6: Edit the Charger’s Name
Launch the charger in Tuya Smart app by tapping the charger icon. In the top-right corner of the
screen, tap the "•••" menu, then select the charger name to enter edit mode. You can then
assign a custom name to your charger.
Note: A single EV charger can be paired to only one mobile device as the host. The host has
access to system settings and can share the app with family members as secondary users who
can monitor and control the charger in the same way.
You can remove the charger from the app on one mobile device at any time and reinstall it on
another device as the host. Alternatively, you can press the A key on the control box for 3
seconds (without connecting the charger to the EV) to decouple the charger from your phone
and re-enter pairing mode.
Using Mobile App to Control and Monitor Charging
Once your charger is powered on and connected to your EV's charging port, it will start charging
automatically. You can also easily set up a Delayed or Scheduled charging session.
1. Charging Mode:
The Charging Mode icon acts like the C key on the control box, allowing you to man-age your
charger from your mobile phone. You can choose from one of the following 3 modes:
• Immediate: Charging starts right away as soon as you connect the charger to your EV no
delay.
• Delayed: This mode functions similarly to the timer on the control box. Once a new delay is
set, the app and control box will sync and begin the countdown immediately.
• Scheduled: Set charging times based on off-peak electricity rates. Once you hit "Confirm,"
the app will sync the difference between the scheduled start time and the current time with
the control box. For example, if the scheduled start time is 23:00 and the current time is
20:42, the app will send a 2 hour and 18 minute delay to the control box.
Note: After setting Scheduled in the app, please avoid manually adjusting the timer on the
control box using the C key. Doing so will deactivate the scheduled mode, and the app will
switch to delayed mode.
2. Charging Current:
You can adjust the charging current directly from the app, just like using the A key on the control
box. Even if the charger is already in use, changes to the charging current will take effect
immediately.
Important:
It is EXTREMELY IMPORTANT to set the max charging current of your charger in accordance
with local regulations and the specifications of your power supply circuit. This ensures that your
charging process is safe and reliable.
3. Button Switch:
To exit the Delayed/Scheduled waiting state, tap the button to switch the charger to Immediate
charging mode. The button will turn blue to indicate the change. To pause charging, simply tap
the blue button again. The status will display as "Paused", and the button will turn grey. Tap the
grey button again to resume charging.
Troubleshooting
Important: Keep your charger clean and dry. Never clean with a wet cloth or rinse with liquids.
Alerts Display on Tuya App
When the Wi-Fi-enabled charger enters a safety protection or error alert state, all alert
information is displayed simultaneously on the control box screen and the Tuya app home
screen, as shown in the example image.
1. Leakage Protection
If a leak is detected between the EV connector and your vehicle, the charger's Type B RCD
(Residual Current Protection Device) will immediately halt power supply and display an error
message on the screen, accompanied by a flashing red LED status indicator.
Action: Disconnect the power immediately and consult a professional to identify and fix the
leakage source.
2. Over Current Protection
In certain situations, interactions among the power grid, your EV, and the charger might cause
the charging current to exceed the preset value. If it exceeds the greater of 20% or 2A above the
set value, the charger will trigger an overcurrent warning, and send a reduced PWM signal to
the EV, prompting it to lower the charging current accordingly.
Action: No action needed from you. Normal charging will resume in the next session.
3. Over Voltage Protection
Should the grid voltage become too high(>270V), posing a risk to both the charger and your EV's
battery, the charger will automatically stop supplying power.
Action: No action needed from you. Charging will automatically resume once the voltage
returns to normal.
4. Low Voltage Protection
If the grid voltage drops too low(<80V), potentially damaging the charger and EV battery, the
charger will cut off the power supply.
Action: No action needed from you. Charging will resume when the voltage increases to a safe
level.
5. Unearthed Socket
If 'Prompt for choice' is selected during initial setup and an unearthed socket is detected upon
powering on, a reminder with a red grounding icon will appear, prompting you the options to
either continue or cancel charging.
Action: To proceed with charging, simply press the A key. If you wish to cancel charging, just
press the C key.
If the 'Cancel charging' option is chosen in the initial setup and an unearthed socket is detected
after powering on, charging will be automatically stopped, accompanied by a popup as
illustrated on the right below.
Action: Please have the unearthed socket repaired to ensure proper grounding for safe
charging.
6. Control Box Overheat Protection
If the control box's internal temperature exceeds the preset safety limits(80°C), a 'Control Box
Overheat' warning will appear on the screen.
Action: The charger will pause charging and automatically switch to a lower current mode once
it cools down.
7. System Error
If 'System Error' appears on the screen with an accompanying fault message as follows, it
indicates a critical technical issue with the charger.
- Sticky Relay
- Leakage Protection Error
- CP Error
- Other Fault
Action: Stop using the charger and contact your dealer or service agent for further assistance. It
is strongly advised to have it inspected or remedied by qualified professionals.
8. EV Diode Not Detected
If the charger does not detect a diode on the EV side, an error message will be displayed.
Action: Please check if the diode is correctly installed in your EV. If the diode is damaged, it
should be repaired by a professional.
EN
(1) Real-time Charging Current
(2) Real-time Charging Power
(3) Total Charging Time
(4) Set Charging Current
(5) Scheduled Charging Delay
(6) Wi-Fi Connection
(7) Real-time Voltage
(8) 3-Phase Power
(9) Internal Temperature
(10) Charging Status
(11) Total Charged Energy
3
1
2
4
6 7
8
5
9
10
11
EV Charging Status
Specifications
User-friendly interface with touch-buttons and LCD display
Comprehensive information display on screen
Online modification for current and schedule settings
Monitoring and protecting against leakage : Type B Residual Current Protection Device (RCD),
AC 30mA + DC 6mA protection
Self-testing and protecting against relay adhesion
Monitoring and protecting against over-current
Monitoring and protecting against over-voltage and low-voltage
Alarm and protection for unearthed wall socket
Overheat alarm and protection for control box and wall socket
EV diode error alarm
Status Icon Color
Ready to connect White
Connected Green
Connection error Red
Initial Setup Guide
Accessing the Setup Interface:
- Press and hold both the Amp key (A key) and the Clock key (C key) for 3 seconds to enter the
setup interface, as shown on the right.
- Then use the A key to Alter your options. Once selected, press the C key to Confirm and
proceed to the submenu settings.
Setting Maximum Charging Current:
- Select 'Max Charging Current' using the A key and confirm with the C key to access its
settings.
- Adjust the settings with the A key as per your local directives, and con-firm with the C key.
This will return you to the main settings menu.
Setting Unearthed Socket Options:
Select 'Unearthed Socket Options' and enter the submenu.
-Prompt for choice (Recommended)
Each time the charger is powered on, if an unearthed socket is detected, a reminder will pop
up with prompt of two options, allowing you to continue or cancel charging.
-Charge directly
The charger will start charging without a prompt if an unearthed socket is detected, but the
grounding icon on the screen will turn red, as shown on the right below.
-Cancel charging
The charger will cancel charging automatically if an unearthed socket is detected, until the
grounding issue is resolved.
Setting Screen Alarm Language:
Select 'Screen Alarm Language' and enter the submenu as shown on the right. Use
A key to Alter the choice, and C key to Confirm.
Note: This setting will only change the language of the screen alarm during charging, while
the system settings interface will always remain in English.
Getting Started with Your Charger
1. Powering Up:
Plug the charger into the power socket. The charger will automatically conduct a self-testing
to ensure it's in perfect working order.
2. Setting the Charging Current:
Use the A key to select the charging current. Choose from 6A, 8A, 10A, 13A, 16A, 20A, 25A or
32A, based on your local regulations and EV's specifications. The LED indicator glows white
during this process.
Your charger will remember the last current setting you used. Next time you power it up, it will
automatically apply this setting for your convenience.
3. Connecting the Charger to Your EV:
Securely insert the EV plug into your EV’s charging port. The LED status light will turn green,
and the grounding and EV icons on the display will also light up green, confirming a successful
connection. Charging will now begin
Attention:
To ensure your settings remain secure, the A key is disabled once charging begins. For
adjustments, you can perform a traditional off-line adjustment: disconnect the EV connector, set
new current using the A key, and then reconnect.
Online Adjustment:
Our unique online feature streamlines setting adjustments. Even with your EV connected, just
press and hold the A key for 3 seconds to enter online adjusting mode.
Then the flashing current value can be changed by short presses of the A key, and if untouched
for 5 seconds, the new setting is automatically activated.
Note: Once connected, only long press of the A or C keys is available, but short press and
simultaneous press are disabled to avoid any accidental interference with the charging process.
Scheduling Your Charging on Control Box
1. Powering Up:
Plug the charger into the power socket. It will automatically conduct a safety check to ensure
it's in perfect working order.
2. Setting the Timer with the C key:
Schedule your night-time charging by setting the timer using the C key. Each press adds 30
minutes, up to 08:00, before resetting to zero.
Note: The C key sets a delay for charging to start. For example, a 02:30 setting means charging
will begin in 2 hours and 30 minutes, not at 2:30 AM.
3. Connecting the Charger to Your EV:
Once you plug the EV plug into your EV, the car icon on the screen turns green, the LED status
indicator changes to blue, and the charger will start charging automatically after the set delay.
Online Adjustment:
Alternatively, hold the C key for 3 seconds to enter the online scheduling mode directly. When
the timer setting flashes, adjust it by short presses of the C key. Without any action for 5
seconds, the flashing stops and the change takes effect. With the online adjustment feature, you
can not only change the scheduled charging time but also adjust to 00:00 to switch to immediate
charging.
Installing Mobile App
If you've purchased an EV charger with Wi-Fi capabilities, please install “Tuya Smart” on your
mobile phone to configure the charger remotely and monitor its charging status.
Step 1: Install the App on Your Mobile phone:
Open app store on your mobile phone, search for “Tuya Smart”, tap “Get” button, install it on
your mobile, and then launch the app.
Step 2: Connect the EV Charger to Power
Plug the charger into a power source, but do not connect it to the EV. Once the control box
completes its self-check, the Wi-Fi icon at the top center of the screen will blink blue, indicating
that the charger has automatically entered pairing mode.
Alternatively, you can press and hold the 'A' key for 3 seconds to activate pairing mode. This will
disconnect any previous pairings if the charger has already been paired with a phone.
Step 3: Pair Your Mobile phone with the EV Charger
Keep your phone's Bluetooth on, launch Tuya Smart and bring your phone close to the EV
charger. The main screen of the Tuya app will detect the charger as a device ready for
connection. Alternatively, tap the “+” icon in the upper right corner, select “Add Device,” and the
app will automatically scan for nearby chargers. Tap “Add” and proceed with pairing.
Step 4: Enter Wi-Fi Information
Choose your Wi-Fi name (SSID) and enter password.
To ensure the app runs smoothly without any lags, your EV charger should be connected to a
strong and stable Wi-Fi signal. Please set your Wi-Fi SSID to support 2.4GHz, as this is required
for the Tuya Wi-Fi module. It's recommended to enable both 2.4GHz and 5GHz for optimal
performance. Configuring only 5GHz without 2.4GHz will result in Wi-Fi setup failure.
Step 5: Complete the Pairing Process
Follow additional prompts to complete the connection. Once done, the charger icon will appear
on the app’s home screen, as shown on the right.
Step 6: Edit the Charger’s Name
Launch the charger in Tuya Smart app by tapping the charger icon. In the top-right corner of the
screen, tap the "•••" menu, then select the charger name to enter edit mode. You can then
assign a custom name to your charger.
Note: A single EV charger can be paired to only one mobile device as the host. The host has
access to system settings and can share the app with family members as secondary users who
can monitor and control the charger in the same way.
You can remove the charger from the app on one mobile device at any time and reinstall it on
another device as the host. Alternatively, you can press the A key on the control box for 3
seconds (without connecting the charger to the EV) to decouple the charger from your phone
and re-enter pairing mode.
Using Mobile App to Control and Monitor Charging
Once your charger is powered on and connected to your EV's charging port, it will start charging
automatically. You can also easily set up a Delayed or Scheduled charging session.
1. Charging Mode:
The Charging Mode icon acts like the C key on the control box, allowing you to man-age your
charger from your mobile phone. You can choose from one of the following 3 modes:
• Immediate: Charging starts right away as soon as you connect the charger to your EV no
delay.
• Delayed: This mode functions similarly to the timer on the control box. Once a new delay is
set, the app and control box will sync and begin the countdown immediately.
• Scheduled: Set charging times based on off-peak electricity rates. Once you hit "Confirm,"
the app will sync the difference between the scheduled start time and the current time with
the control box. For example, if the scheduled start time is 23:00 and the current time is
20:42, the app will send a 2 hour and 18 minute delay to the control box.
Note: After setting Scheduled in the app, please avoid manually adjusting the timer on the
control box using the C key. Doing so will deactivate the scheduled mode, and the app will
switch to delayed mode.
2. Charging Current:
You can adjust the charging current directly from the app, just like using the A key on the control
box. Even if the charger is already in use, changes to the charging current will take effect
immediately.
Important:
It is EXTREMELY IMPORTANT to set the max charging current of your charger in accordance
with local regulations and the specifications of your power supply circuit. This ensures that your
charging process is safe and reliable.
3. Button Switch:
To exit the Delayed/Scheduled waiting state, tap the button to switch the charger to Immediate
charging mode. The button will turn blue to indicate the change. To pause charging, simply tap
the blue button again. The status will display as "Paused", and the button will turn grey. Tap the
grey button again to resume charging.
Troubleshooting
Important: Keep your charger clean and dry. Never clean with a wet cloth or rinse with liquids.
Alerts Display on Tuya App
When the Wi-Fi-enabled charger enters a safety protection or error alert state, all alert
information is displayed simultaneously on the control box screen and the Tuya app home
screen, as shown in the example image.
1. Leakage Protection
If a leak is detected between the EV connector and your vehicle, the charger's Type B RCD
(Residual Current Protection Device) will immediately halt power supply and display an error
message on the screen, accompanied by a flashing red LED status indicator.
Action: Disconnect the power immediately and consult a professional to identify and fix the
leakage source.
2. Over Current Protection
In certain situations, interactions among the power grid, your EV, and the charger might cause
the charging current to exceed the preset value. If it exceeds the greater of 20% or 2A above the
set value, the charger will trigger an overcurrent warning, and send a reduced PWM signal to
the EV, prompting it to lower the charging current accordingly.
Action: No action needed from you. Normal charging will resume in the next session.
3. Over Voltage Protection
Should the grid voltage become too high(>270V), posing a risk to both the charger and your EV's
battery, the charger will automatically stop supplying power.
Action: No action needed from you. Charging will automatically resume once the voltage
returns to normal.
4. Low Voltage Protection
If the grid voltage drops too low(<80V), potentially damaging the charger and EV battery, the
charger will cut off the power supply.
Action: No action needed from you. Charging will resume when the voltage increases to a safe
level.
5. Unearthed Socket
If 'Prompt for choice' is selected during initial setup and an unearthed socket is detected upon
powering on, a reminder with a red grounding icon will appear, prompting you the options to
either continue or cancel charging.
Action: To proceed with charging, simply press the A key. If you wish to cancel charging, just
press the C key.
If the 'Cancel charging' option is chosen in the initial setup and an unearthed socket is detected
after powering on, charging will be automatically stopped, accompanied by a popup as
illustrated on the right below.
Action: Please have the unearthed socket repaired to ensure proper grounding for safe
charging.
6. Control Box Overheat Protection
If the control box's internal temperature exceeds the preset safety limits(80°C), a 'Control Box
Overheat' warning will appear on the screen.
Action: The charger will pause charging and automatically switch to a lower current mode once
it cools down.
7. System Error
If 'System Error' appears on the screen with an accompanying fault message as follows, it
indicates a critical technical issue with the charger.
- Sticky Relay
- Leakage Protection Error
- CP Error
- Other Fault
Action: Stop using the charger and contact your dealer or service agent for further assistance. It
is strongly advised to have it inspected or remedied by qualified professionals.
8. EV Diode Not Detected
If the charger does not detect a diode on the EV side, an error message will be displayed.
Action: Please check if the diode is correctly installed in your EV. If the diode is damaged, it
should be repaired by a professional.
Model Number EV_PPCW5M11 EV_PPCW5M22
Rated Voltage
Rated Current 16A 32A
Degree of Protection
RCD Protection
Rated Residual Operating Current
(I
∆n
)
Remote control via Wi-Fi and
Bluetooth
Cable 5×2,5mm
2
+ 1×0,75mm
2
OD:
Ø
13.2 mm
5×6mm
2
+ 1×0,75mm
2
OD:
Ø
16.2 mm
Operating Temperature
Operating Altitude
230V AC 3 3-phase 50Hz
IP66 (Control Box), IP54 (Vehicle Plug), IP44 (CEE Plug)
Type B AC 30mA + DC 6mA protection
30mA
–25 °C to +45°C
up to 2000m
Tuya module integrated Mobile App on iOS and Android
Status Icon Color
Grounded White
Grounding Error Red